1 Preface
Regardless of whether you are a customer, prospective customer, applicant or visitor to our website: We, MOBISYS Mobile Informationssysteme GmbH (hereinafter: “mobisys”, “we”), consider the protection of your personal data of high importance. But what does that mean in particular? Below, we provide you with an insight into what personal information we collect from you and how we process it. Furthermore, you will receive an overview of your rights under applicable privacy law. In addition, we will give you your contacts if you have any further questions.
2 Who are we?
mobisys supports companies in the worldwide integration and process optimization of SAP Mobility in Plant Maintenance, Production, Logistics and Controlling. Along with SAP consulting companies of our partner program, the customer is advised in all phases of an SAP project.
As responsible within the meaning of applicable privacy laws, we take
MOBISYS Mobile Informationssysteme GmbH
Altrottstraße 26
69190 Walldorf
Email: info@mobisys.de (mailto:info@mobisys.de)
Phone: +49 6227 8635-0
Fax: +49 6227 8635-55
all measures necessary under applicable privacy law to ensure the protection of your personal data.
For any questions regarding this Privacy Statement, please contact our Privacy Officer.
MOBISYS Mobile Informationssysteme GmbH
Data Protection Officer Holger Schoennerstedt
Altrottstraße 26
69190 Walldorf
Email: privacy@mobisys.de (mailto:privacy@mobisys.de)
3 Scope of the Privacy Statement
By the processing of personal data, the legislator means activities such as collecting, entering, organizing, arranging, storing, adapting or changing, reading out, querying, using, disclosing through transmission, dissemination or any other form of providing, comparing, or linking, restricting, deleting, or destroying personal data.
Personal data is any information that relates to an identified or identifiable natural person.
This privacy statement is about the personal data of customers, prospects, applicants or visitors.
This privacy statement applies to our website: https://mobisys.com (https://mobisys.com), as well as to our portal mobisys Portal (https://portal.mobisys.com/s/userdocumentation/UserDocumentation__c/Default). Salesforce’s Community Cloud solution is used to provide the portal infrastructure.
4 Data Processing
Your personal data will be collected by us when you get in touch with us, for example as an interested party or customer. This may, for example, be done by being interested in our products, by registering for our online services, by contacting us through our communication channels, or by using our products or services as part of existing business relationships.
The details of the data, processing purposes, legal bases, recipients and, where applicable, transfers to third countries are listed in the table below. Sensitive
data, i.e. special categories of personal data, such as information on religious or trade union affiliation, are never collected via this method.
If you have consented to the processing of your personal data for one or more specific purposes, we are permitted to process your data. You may withdraw
this consent for the future at any time without incurring any costs other than the base rate transmission costs (the cost of your internet connection). However,
the revocation of consent does not affect the legality of the processing carried out until the revocation.
As a company, we are subject to a wide variety of legal requirements (for example, from tax legislation). In order to comply with our legal obligations, we
process your personal data.
In addition, we want to continuously improve our services products. For this purpose, we process personal data even after the following balancing of interests.
To Strengthen and Optimize the Customer Relationship
As part of our efforts to continuously improve our relationship with you, we occasionally ask you to participate in our customer surveys. The results of the surveys serve to better tailor our products and services to your needs.
Data Processing and Analysis for Marketing Purposes
Your needs are important to us and we try to give you information about products and services that suit exactly you. For this we use the findings from our joint
business relationship as well as from market research. The key goal is to adapt our product suggestions to your needs. In this context, we guarantee that we will always process the data in accordance with applicable privacy laws.
- Important: You can object to the use of your personal data for this purpose at any time.
What do we exactly analyze and process?
- Results of our marketing actions to measure the efficiency and relevance of our campaigns;
- Information from your visits to our website;
- We analyze the possible needs of our products and services
Measures that serve your security
We use your personal data, inter alia, in the following cases:
- In order to protect you or your company from fraudulent activities, we analyze your data. This can be e.g. if you have been the victim of identity theft or if unauthorized persons have gained access to your user account in other ways;
- To improve the reliability of our web applications, our IT support works closely with you in case of technical problems. In this context, we also evaluate logging of site views, actions performed, etc.;
- To guarantee IT security;
- To be able to record and prove facts in case of possible legal disputes